24x7 Customer Support
VortexNode is always there for you, and will never leave you hanging. We offer 24/7/365 customer service and we believe treating all customers as we would like to be treated.
- Email Support
99.99% Uptime Promise
Downtime stinks for everyone, and our goal is to not have any. This is not always as atainable as we would like. VortexNode utilizes a couple of network monitors to monitor our web services. We are confident in posting our network status to the public. Please click here to go to the Network Status Page
We will honor our promise to offer the best quality support to our customers. We strive to respond to every support with the best solution for the customer and for the other users with our services.
- Stay truthful to our clients and vendors
- Support our clients in the best way possible
- Be 100% transparent to our users about our business
- Be the best web hosting provider that a client could ever need
Better Hardware = Better Performance
VortexNode only chooses the best hardware to host our clients on, hosting on quality hardware is only the start for your hosting journey.
- High-end Intel Dual Quad Core Xeon servers
- Raid 10 storage for maximum performance
- Optimized Servers by VortexNode
Some of our hardware includes.
We at VortexNode keep security at the top of our priority because security threats hurt everyone involved and we never want that to happen to any of our clients or ourselves.
- Weekly Security Audits on all our servers
- Offsite Daily Backup's
We provide the best tools to you
We use the best, industry leading control panel, which offers complete hosting management, accessed from a single control panel, as well as complete statistics regarding your space and bandwidth usage for this month.
VortexNode.com we strive to offer quality web hosting. We also have seen and experienced issues with other web hosts with our websites in the past and vow to never allow this to happen to our customers. We promise the following to our customers and prospective customers.
We will honor our promise to offer the best quality support to our customers. We strive to respond to every support with the best solution for the customer and for the other users with our services. We offer 24/7/365 support and will be creating knowledge base articles to help our users have the best hosting experience possible with VortexNode.
We vet all of our new clients via multiple systems to ensure we only allow the best clients onto our servers, by asking all clients to verify their information via government identification or other means. This is keep our servers clean of spammers and fraudulent accounts.
No Over Crowded Servers
We never overcrowd any of our servers, and we do this to ensure that each and one of our clients are able to get the ultimate performance out of our hosting services. If we run out of space we simply provision a new server and utilize it for our new clients.
Joined VortexNode in 2013 and share their weekly podcasts via their website.
CincyGeek.com is hosted by VortexNode.com it is the creation of Joshua Combs the CEO of VortexNode.com